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Raving Fans: A Revolutionary Approach To Customer Service (edition 1)

by Ken Blanchard, Sheldon Bowles
ISBN: 0688123163, ISBN-13: 9780688123161
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Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time (edition 2nd)

by Brian Tracy
ISBN: 1576754227, ISBN-13: 9781576754221
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The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed (edition 1)

by Michael L. George, John Maxey, David Rowlands, Mark Price
ISBN: 0071441190, ISBN-13: 9780071441193
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The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer (edition 1)

by Jeffrey Likerdetails...

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (edition 1)

by Mike Rother
ISBN: 0071635238, ISBN-13: 9780071635233
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Lean Six Sigma and Minitab: The Complete Toolbox Guide for All Lean Six Sigma Practitioners (3rd edition) (edition 3rd edition)

by Quentin Brook
ISBN: 0954681363, ISBN-13: 9780954681364
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What is Lean Six Sigma (edition 1)

by Michael L. George, David Rowlands, Bill Kastledetails...

Out of the Crisis

by W. Edwards Deming
ISBN: 0262541157, ISBN-13: 9780262541152
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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience (edition 1)

by Charles Kenney
ISBN: 1563273756, ISBN-13: 9781563273759
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Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy 2/E (edition 2)

by Masaaki Imai
ISBN: 0071790357, ISBN-13: 9780071790352
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<div id="imgContentProd9780688123161na" style="display: none;"><table border=0><tr><td colspan='2'><strong>Raving Fans: A Revolutionary Approach To Customer Service</strong></td></tr><tr><td><IMG id='pi9780688123161na' SRC='http://ecx.images-amazon.com/images/I/51zDHD304rL.jpg' ALIGN='LEFT' BORDER=1 WIDTH=202 HEIGHT=320 HSPACE=10 VSPACE=5></td><TD style='vertical-align:top'><INPUT TYPE="HIDDEN" name="source" VALUE="direct" id="source">

<B></B><br><B>Retail Price (not our price):</B> $22.99<BR><B>ISBN:</B> 0688123163<BR><B>ISBN-13:</B> 9780688123161<BR><B>Format:</B> Hardcover<BR>

<TD></TR></TABLE></div><div id="imgContentProd9781576754221na" style="display: none;"><table border=0><tr><td colspan='2'><strong>Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time</strong></td></tr><tr><td><IMG id='pi9781576754221na' SRC='http://ecx.images-amazon.com/images/I/51QXCKP0pQL.jpg' ALIGN='LEFT' BORDER=1 WIDTH=212 HEIGHT=320 HSPACE=10 VSPACE=5></td><TD style='vertical-align:top'><INPUT TYPE="HIDDEN" name="source" VALUE="direct" id="source">

<B></B><br><B>Retail Price (not our price):</B> $15.95<BR><B>ISBN:</B> 1576754227<BR><B>ISBN-13:</B> 9781576754221<BR><B>Format:</B> Paperback<BR>

<TD></TR></TABLE></div><div id="imgContentProd9780071441193na" style="display: none;"><table border=0><tr><td colspan='2'><strong>The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed</strong></td></tr><tr><td><IMG id='pi9780071441193na' SRC='http://ecx.images-amazon.com/images/I/51oFwsaPMDL.jpg' ALIGN='LEFT' BORDER=1 WIDTH=196 HEIGHT=320 HSPACE=10 VSPACE=5></td><TD style='vertical-align:top'><INPUT TYPE="HIDDEN" name="source" VALUE="direct" id="source">

<B></B><br><B>Retail Price (not our price):</B> $19.00<BR><B>ISBN:</B> 0071441190<BR><B>ISBN-13:</B> 9780071441193<BR><B>Format:</B> Paperback<BR>

<TD></TR></TABLE></div><div id="imgContentProdnana" style="display: none;"><table border=0><tr><td colspan='2'><strong>The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer</strong></td></tr><tr><td><IMG id='pinana' SRC='http://ecx.images-amazon.com/images/I/51Xe-SchRpL.jpg' ALIGN='LEFT' BORDER=1 WIDTH=222 HEIGHT=320 HSPACE=10 VSPACE=5></td><TD style='vertical-align:top'><INPUT TYPE="HIDDEN" name="source" VALUE="direct" id="source">

<B></B><br><B>Retail Price (not our price):</B> $30.00<BR><B>ISBN:</B> na<BR><B>ISBN-13:</B> na<BR><B>Format:</B> Hardcover<BR>

<TD></TR></TABLE></div><div id="imgContentProd9780071635233na" style="display: none;"><table border=0><tr><td colspan='2'><strong>Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results</strong></td></tr><tr><td><IMG id='pi9780071635233na' SRC='http://ecx.images-amazon.com/images/I/51VGc25F9XL.jpg' ALIGN='LEFT' BORDER=1 WIDTH=218 HEIGHT=320 HSPACE=10 VSPACE=5></td><TD style='vertical-align:top'><INPUT TYPE="HIDDEN" name="source" VALUE="direct" id="source">

<B></B><br><B>Retail Price (not our price):</B> $29.95<BR><B>ISBN:</B> 0071635238<BR><B>ISBN-13:</B> 9780071635233<BR><B>Format:</B> Hardcover<BR>

<TD></TR></TABLE></div><div id="imgContentProd9780954681364na" style="display: none;"><table border=0><tr><td colspan='2'><strong>Lean Six Sigma and Minitab: The Complete Toolbox Guide for All Lean Six Sigma Practitioners (3rd edition)</strong></td></tr><tr><td><IMG id='pi9780954681364na' SRC='http://ecx.images-amazon.com/images/I/41QFbWDRo1L.jpg' ALIGN='LEFT' BORDER=1 WIDTH=320 HEIGHT=226 HSPACE=10 VSPACE=5></td><TD style='vertical-align:top'><INPUT TYPE="HIDDEN" name="source" VALUE="direct" id="source">

<B></B><br><B>Retail Price (not our price):</B> $64.99<BR><B>ISBN:</B> 0954681363<BR><B>ISBN-13:</B> 9780954681364<BR><B>Format:</B> Spiral-bound<BR>

<TD></TR></TABLE></div><div id="imgContentProdnana" style="display: none;"><table border=0><tr><td colspan='2'><strong>What is Lean Six Sigma</strong></td></tr><tr><td><IMG id='pinana' SRC='http://ecx.images-amazon.com/images/I/51v0VtSeM1L.jpg' ALIGN='LEFT' BORDER=1 WIDTH=210 HEIGHT=320 HSPACE=10 VSPACE=5></td><TD style='vertical-align:top'><INPUT TYPE="HIDDEN" name="source" VALUE="direct" id="source">

<B></B><br><B>Retail Price (not our price):</B> $16.00<BR><B>ISBN:</B> na<BR><B>ISBN-13:</B> na<BR><B>Format:</B> Paperback<BR>

<TD></TR></TABLE></div><div id="imgContentProd9780262541152na" style="display: none;"><table border=0><tr><td colspan='2'><strong>Out of the Crisis</strong></td></tr><tr><td><IMG id='pi9780262541152na' SRC='http://ecx.images-amazon.com/images/I/515HPOFInSL.jpg' ALIGN='LEFT' BORDER=1 WIDTH=204 HEIGHT=320 HSPACE=10 VSPACE=5></td><TD style='vertical-align:top'><INPUT TYPE="HIDDEN" name="source" VALUE="direct" id="source">

<B></B><br><B>Retail Price (not our price):</B> $36.00<BR><B>ISBN:</B> 0262541157<BR><B>ISBN-13:</B> 9780262541152<BR><B>Format:</B> Paperback<BR>

<TD></TR></TABLE></div><div id="imgContentProd9781563273759na" style="display: none;"><table border=0><tr><td colspan='2'><strong>Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience</strong></td></tr><tr><td><IMG id='pi9781563273759na' SRC='http://ecx.images-amazon.com/images/I/51KLCdlQNbL.jpg' ALIGN='LEFT' BORDER=1 WIDTH=204 HEIGHT=320 HSPACE=10 VSPACE=5></td><TD style='vertical-align:top'><INPUT TYPE="HIDDEN" name="source" VALUE="direct" id="source">

<B></B><br><B>Retail Price (not our price):</B> $43.95<BR><B>ISBN:</B> 1563273756<BR><B>ISBN-13:</B> 9781563273759<BR><B>Format:</B> Hardcover<BR>

<TD></TR></TABLE></div><div id="imgContentProd9780071790352na" style="display: none;"><table border=0><tr><td colspan='2'><strong>Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy 2/E</strong></td></tr><tr><td><IMG id='pi9780071790352na' SRC='http://ecx.images-amazon.com/images/I/41OjXmdmEVL.jpg' ALIGN='LEFT' BORDER=1 WIDTH=214 HEIGHT=320 HSPACE=10 VSPACE=5></td><TD style='vertical-align:top'><INPUT TYPE="HIDDEN" name="source" VALUE="direct" id="source">

<B></B><br><B>Retail Price (not our price):</B> $40.00<BR><B>ISBN:</B> 0071790357<BR><B>ISBN-13:</B> 9780071790352<BR><B>Format:</B> Hardcover<BR>

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Title:		Author:
Subject:		Keywords:
Publisher:		Publication Year:

Raving Fans: A Revolutionary Approach To Customer Service
	Retail Price (not our price): $22.99 ISBN: 0688123163 ISBN-13: 9780688123161 Format: Hardcover

Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
	Retail Price (not our price): $15.95 ISBN: 1576754227 ISBN-13: 9781576754221 Format: Paperback

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
	Retail Price (not our price): $19.00 ISBN: 0071441190 ISBN-13: 9780071441193 Format: Paperback

The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
	Retail Price (not our price): $30.00 ISBN: na ISBN-13: na Format: Hardcover

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
	Retail Price (not our price): $29.95 ISBN: 0071635238 ISBN-13: 9780071635233 Format: Hardcover

Lean Six Sigma and Minitab: The Complete Toolbox Guide for All Lean Six Sigma Practitioners (3rd edition)
	Retail Price (not our price): $64.99 ISBN: 0954681363 ISBN-13: 9780954681364 Format: Spiral-bound

What is Lean Six Sigma
	Retail Price (not our price): $16.00 ISBN: na ISBN-13: na Format: Paperback

Out of the Crisis
	Retail Price (not our price): $36.00 ISBN: 0262541157 ISBN-13: 9780262541152 Format: Paperback

Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
	Retail Price (not our price): $43.95 ISBN: 1563273756 ISBN-13: 9781563273759 Format: Hardcover

Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy 2/E
	Retail Price (not our price): $40.00 ISBN: 0071790357 ISBN-13: 9780071790352 Format: Hardcover